Chatham University is registered with the Maryland Higher Education Commission to offer online programs.
Chatham University is subject to investigation of complaints by the Maryland Office of the Attorney General and the Maryland Higher Education Commission. If a student complaint has not been resolved through the University process as outlined in the Student Handbook, Maryland residents enrolled in fully-online programs should contact either of these following entities for additional assistance in resolution:
Maryland Higher Education Commission
6 N. Liberty St., 10th Floor
Baltimore, MD 21201
Office of the Attorney General
200 Saint Paul Place
Baltimore, MD 21202
410-528-8662
http://www.oag.state.md.us/Consumer/complaint.htm
| (1) The minimum refund that an institution shall pay to a Maryland student who withdraws or is terminated after completing only a portion of a course, program, or term within the applicable billing period is as follows: Proportion of Total Course, Program, or Term completed as of Date of Withdrawal or Termination | Tuition Refund |
| Less than 10% | 90% refund |
| 10% up to but not including 20% | 80% refund |
| 20% up to but not including 30% | 60% refund |
| 30% up to but not including 40% | 40% refund |
| 40% up to but not including 60% | 20% refund |
| More than 60% | No refund |