Chatham University

Lockout & Key Policies

Lockout Policy and Procedure

Students are expected to have their room key and ID card with them at all times.  Should a student become accidentally locked out, they should contact the RA on duty (schedules are posted on bulletin boards).  If the lockout occurs between 9:00am and 5:00pm, students should contact the Office of Residence Life at 412-365-1518.  If the lockout occurs between 8:00pm and 8:00am), the student should contact the Upper Campus RA (412-670-6379) or Lower Campus RA (412-670-8818).  If the lockout occurs any other time, students should contact Campus Police (412-365-1230).  All lockouts result in a $10.00 charge.


Key & ID Card Policy


Upon arrival, each resident student will be given a room key.  If a student should lose a key or fail to return it at the end of the year or other time of checkout, the student will be billed $50.00 for a core change and 2 replacement keys.  Students may incur additional charges for each additional key needed for the room (i.e. cost for a triple room would be $100.00). 

ID Cards

A student’s ID card is their access into the residence halls.  Students should keep their ID cards with them at all times.  All undergraduate resident students have access to all undergraduate residence halls from 10:00am-10:00pm.  Any lost or missing ID cards should be reported to the Office of Residence Life immediately.