Chatham University

Women Business Leaders Breakfast Series: The New Retail- Experience is Everything

December 14, 2018
08:00 AM - 09:00 AM
James Laughlin Music Center, Chatham Shadyside Campus, 1 Woodland Rd, Pittsburgh PA 15232

Lisa Slesinger, Owner of Larrimor's, will discuss the customer experience! Whether you are in a service or product business, your customer’s experience is everything and it is the only thing that sets you apart! Takeaways will include why the customer is still “always right,” how every touchpoint enhances or detracts from your customer’s experience, and why consistency must be part of your organization’s values.

Registration and Directions

register

Fee : $25 per breakfast
Non-Chatham Student and Veteran's Rate: $12 with valid ID
Location : James Laughlin Music Center, Chatham Shadyside Campus, 1 Woodland Rd, Pittsburgh PA 15232

Event Contact Information

Patricia Decker
412-365-2779
pdecker@chatham.edu