Chatham Information Technology Services (ITS)

About Chatham Information Technology Services

Need Help?

Phone: 412.365.1112
http://services.chatham.edu

HelpDesk Hours

Shadyside (Woodland Hall):

  • Mon - Thu 8 am - 10 pm
  • Friday 8 am - 5 pm
  • Saturday 8 am - 2 p.m
  • Sunday 12 pm - 5 pm

Eastside (Room 219):

  • Mon - Fri 8 am - 4 pm

Eden Hall (Lodge Library):

  • Every other Wed 11 am - 1 pm

Locations:

  • Woodland Hall (Shadyside campus)
  • Room 219 (Eastside upper floor)
  • Library, Lodge (Eden Hall)

Information Technology provides technology resources of the highest quality to students, faculty, staff and administration. We are committed to providing technology and information resource leadership and services at the highest level of quality. We value coordinated, consistent and high-quality customer services that are delivered responsively and professionally. We pride ourselves on the personal attention we provide to resolving problems and meeting campus needs for information, support, and service. All students are provided with accounts to access network resources, email, Moodle, and the CampusVue portal.

ITS Groups

+ Chatham ITS

  • Paul Steinhaus
  • CIO, Director of Information Technology

  • Jennifer Trotter
  • Sectretary

+ Administrative Computing

The Administrative Computing group of Chatham's IT department oversees, manages, and/or supports administrative systems. These systems include CampusVue, portions of My.Chatham and Moodle, and other areas within Information Technology. Administrative Computing also supports and manages campus databases.

  • Jenna Godfrey
  • Administrative Systems Analyst

  • James Ferguson
  • Data Base Administrator/ Developer

+ Events/Media

The Events/Media specialist acts as the primary coordinator when it comes to all events on all three of Chatham's campuses that require audio/visual technologies. Events/Media handle thes setup, operation, and tear down of everything ranging from projectors and microphones to web broadcasting cameras. Events/Media is responsible for such notable events as both the December and May Commencements. Along with events, the Events/Media group also oversees the diagnosis and repair of A/V technologies within all of Chatham's classrooms and lecture halls.

  • Brian Cottington
  • Events/Media Specialist

+ Helpdesk

Info About Helpdesk

  • Steven Lowe
  • HelpDesk Manager

  • Mark Briski
  • User Services Specialist

  • Elaine Ellison
  • User Services Specialist

  • Emily Frank
  • User Services Specialist

  • Megan Linton
  • User Services Specialist

  • Rob Walls
  • User Services Specialist

+ Instructional Technology

The Instructional Technology group of IT focuses on Support faculty with the use of technology in the classroom, assist in designing and developing learning courses. Instructional Technology also provides training, documentation and ongoing support for faculty and staff.

  • Lauren Panton
  • Manager of Instructional Technology & Media Services

  • Becky Bush
  • Instructional Technology Specialist

+ Internet Services

Info about Internet Services.

  • Hana Morris
  • Manager of Internet Services

  • JoHanna Parish
  • Web Specialist

+ Systems and Networks

Systems and Networks is the backbone of the IT department. This IT group maintains all critical systems including servers, the network, phones, and cable television

  • Mike Bouille
  • Manager, Systems and Networking Services

  • Jennifer Catullo
  • Systems and Networks Specialist

  • Chris Grove
  • Systems and Networks Specialist