Chatham University

New & Transfer Student Orientation

January 3, 2017

Welcome to New & Transfer Student Orientation! The first of several traditions you will have the chance to take part in during your time at Chatham University. Orientation is a great way to become acclimated to everything that the Chatham Community has to offer you. This program is designed to provide you with the tools to enhance your experience here. This half day orientation is designed to offer you the chance to connect with fellow classmates before the school term begins making it easier to walk into a classroom full of people you've already met and have spent some time with. So come enjoy orientation and all that it has to offer and make your transition into college easier and FUN!

New & Transfer Student Orientation is a crucial in getting to know Chatham University and all of its rich resources. It will help you learn more about Chatham, how to navigate campus services, realize the importance of fully engaging inside and outside the classroom, meet new people, and much more. Prior to registering for New & Transfer Student Orientation, it is important that you review the New & Transfer Student Checklist and Important Dates. This includes forms, important updates, and items you must complete from various campus departments.

Please note: New Resident Move In will be on Tuesday, January 3 at 9 a.m. This will give all new students living on campus a chance to get settled before starting the orientation activities.


DECEMBER 7: COMPLETE NEW STUDENT FORMS ON MYCHATHAM. Forms include the Roommate Questionnaire, Housing Preferences, and Student Activities Interest Form.


MID DECEMBER: COMPLETE VERIFICATION PROCESS WITH FINANCIAL AID. For students who needed to submit tax information.


MID DECEMBER: REVIEW & BEGIN PAYMENT STEPS. You will receive Spring 2017 invoices from Office of Student Accounts to begin this process.






JANUARY 31: COMPLETE THE FIRST PHASE OF ALCOHOLEDU & HAVEN. Complete online using the Student Health Insurance link on myChatham.

Student Services is made up of three individual departments: Financial Aid, Registrar, and Student Accounts. Conveniently located together on the first floor of Braun Hall, representatives from each department are available to serve you Monday through Friday, 8:00 a.m. to 5:00 p.m. Extended business hours are also available during peak periods throughout the year. Our goal is to provide all students with outstanding customer service and we want to help you as much as possible throughout your time at Chatham. Whether it is applying for financial aid assistance, registering for classes, or paying your bill, we are here for you.

Financial Aid

All students who would like to be considered for financial aid need to complete the Free Application for Federal Student Aid (FAFSA).

Free Application for Federal Student Aid (FAFSA)
  1. FAFSA must be completed online
  2. A Federal Student Aid (FSA) ID is required to electronically sign the FAFSA
  3. FSA IDs can be requested online here
  4. Chatham's School Code: 003244
Federal Direct Stafford Loan Master Promissory Note (MPN)
  1. Apply online at
  2. The lender for the Federal Direct Stafford loan is the United States Department of Education
  3. You will need to use your FSA ID to electronically sign the MPN
  4. The Direct Loan MPN does not need to be completed each year
  5. 4.66% Fixed Interest Rate (based on 2015-2016 rate)
  6. Loans have a Loan Origination and Default Fee which is retained by the lender. This rate typically changes in July of each year. Before 10/1/15, the fee will be 1.073%. On and after 10/1/15 the fee will be 1.068%.
  7. Students must be enrolled at least half-time (6 credits) to be eligible for Federal loans
  8. The Stafford loan is deferred while you are enrolled at least half-time and offers a six-month grace period
Federal Direct Loan Entrance Counseling
  1. A loan tutorial that provides important information to students and explains their rights and responsibilities as a student loan borrower
  2. The entrance counseling may be is completed online at

University Registrar

The University Registrar's Office is located on the first floor of Braun Hall, Room 101, and is open Monday through Friday, 8:00 a.m. to 5:00 p.m. You can contact the Registrar at or 412-365-2963.

The University Registrar's Office provides several types of academic services to students:
  • Forms processing
  • Drop/Add (must be able to document an exception to normal portal registration)
  • Independent Study Proposal (must include syllabus and all required signatures)
  • Leave of Absence (must be processed before the first day of the semester)
  • Major/Minor/Catalog Change Declarations
  • Pass/Fail Grading Declaration (must be declared before add/drop deadline)
  • Retroactive Petitions
  • Study at Another Institution
  • Withdrawal
  • Conferring student records for those who complete degree requirements and submit an application
  • Enrollment verifications via student self-service on myChatham
  • FERPA (Family Educational Rights and Privacy Act) compliance
  • Grades processing
  • Issuing of diplomas for cleared students
  • Processing registrations and drop/add transactions for credit courses
  • Providing copies of unofficial transcripts via myChatham and assisting students in obtaining official transcripts
  • Publishing the schedule of classes and the final examination schedule
  • Re-enrollment advising

Note: Course registration is done online via the Student Portal:

Student Accounts

The Student Accounts Office manages the billing and collection of tuition, room, board, fees, and other university related charges. Upon acceptance to Chatham University a student account will be established for you. Your student account will be used to process the billing and payment of tuition and other fees related to your enrollment at Chatham. As a student it is important for you to understand the student account process as well as the importance of paying your account on time. To assist you in understanding this process, we are providing the following billing and payment information.

24 Hour Access
  • Access the Student Portal
  • Enter username and password
  • Select the My Student Account at the top of the page
Make Payments

You may make your payments in one of four ways:

  1. Online through the Student Portal with a credit card* or debit card*.
  2. Call the Student Accounts Office at 412-365-2719 and pay by phone with a credit card* or debit card*
  3. Stop by the Office of Student Accounts on the first floor of Braun Hall and pay by cash, check, credit card*, or debit card*
  4. Mail a check payment to: Chatham University, Office of Student Accounts, Woodland Road, Pittsburgh, PA 15232

*Please be aware that there is a 2% processing fee on the total payment amount for all credit card and debit card transactions. This is true for payments completed on the Portal as well as in the office. Credit Cards accepted are: MasterCard, Visa, Discover, and American Express.

Tuition Payment Plan

The Chatham University Tuition Payment Plan is a semester-based, interest-free payment program that allows students to finance tuition and fees over four monthly installments. Information regarding the tuition payment plan is available here.

Corporate Payment Options

In a continuing effort to assist student with paying for college, Chatham University is pleased to offer several corporate related payment options. These payment options are available for students utilizing their employer's tuition assistance benefits.

Final Clearance

All students must be financially cleared by the first payment due date of each semester in order to avoid a Late Financial Clearance Fee of $150.00. This can happen in one of three ways:

  1. Online through the Student Portal with a credit card* or debit card*.
  2. Tuition is paid in full by the due date (August 15th for the Fall semester and December 15th for the Spring semester)
  3. Student is enrolled in the Tuition Installment Program and has made the first payment prior to the first payment due date for each semester.
  4. Student is enrolled in the Corporate Payment Options Program prior to the first payment due date for each semester
Student Refunds

Student refunds are issued 7-14 days after your student account develops a credit balance. Refunds will be processed electronically through Education Computer Systems, Inc. (ECSI) and deposited directly into your bank account. Paper checks will no longer be issued through the Student Accounts Office.

Please go to and sign up to receive electronic refunds.

  • Enter your login ID (your login ID is the first two letters of your last name and your Chatham student ID number)
  • Click Email my password
  • An email will be sent to your Chatham email address with a temporary password
  • You will be prompted to change your password the first time you access the system
  • Questions regarding the eRefund process can be directed to ECSI at, or by calling 888-549-3274

If you do not have a bank account, please consider opening one with a local bank to facilitate the eRefund process. You are not required to use a specific bank and may link to any U.S. bank checking or savings account. Certain local banks have incentives for students including Dollar Bank, which will deposit $25 for any student opening a new account. For more information on this specific offer, please visit Please feel free to visit other banks for more information on their promotions.

If you need further assistance with this process please use these important phone numbers:

  • Call ECSI at 888-549-3274 for help with entering your banking information
  • Call Dollar Bank at 800-828-5527 for help with opening a bank account
  • Call Chatham University Office of Student Accounts at 412-365-2719 concerning questions about your student account
Student Health Insurance

Chatham University requires all full time students to carry health insurance. Students may provide proof of existing coverage or choose to enroll in the Student Health Insurance Plan by the end of the add/drop period of the semester. The University partners with UPMC Health Plan, providing students with in-network coverage at those medical facilities closest to the campus. Student Health insurance is offered that is not only affordable and easy to use but includes:

  • Preventative care
  • Coverage for all types of injuries, including sports and exercise injuries
  • MyHealth, an online health promotion program
  • eBenefits for online management
  • Out-of-area coverage while traveling

Information about the health insurance requirement, the Student Health Insurance Plan, and the waiver process is mailed to all students upon registration. Any student who would like to enroll in the Student Health Insurance Plan may do so by accessing the Student Health Insurance link on myChatham and completing the online enrollment process. Health insurance cards will be mailed to all enrolled students following the completion of this process.

A pending charge for the health insurance premium will be placed on the student account upon registration at full time status. If the student has alternate coverage and completes the online waiver by the waiver an offsetting credit will be posted to the student account. Any full time student who does not complete the waiver process will automatically be enrolled in the Chatham Student Health Insurance Plan, and will be responsible for all premium amounts charged to their student account.

The mission of Residence Life is to work collaboratively with all departments within Student Affairs to partner with students to create a comfortable, safety conscious, and enjoyable environment for all students within the residence halls. This environment is not only achieved through collaborative programming with Student Activities, but also through having all community members taking an active role in upholding and adhering to community standards.

Applying for housing

Students who intend to live on campus should have already:

  1. Paid the $150 non-refundable housing reservation fee to Student Accounts.
  2. Completed the online roommate form by logging on to myChatham.
  3. Received room assignments. The information has been emailed to students Chatham emails.

Move-in Information

All first-year students will be able to move into the residence halls starting on Tuesday, January 3, 2017 at 9:00 a.m.

On-campus living options

Chatham University maintains four residence halls for undergraduate students including Fickes Hall, Woodland Hall, Rea House, and Laughlin House. Each residence hall offers secure, swipe access doors, laundry, and common study and social space. All charges for housing are applied directly to a student's account. Additionally, we encourage our first-year students to apply for one of our three Living Learning Communities (LLCs).

Upper-class and transfer students who prefer a more independent lifestyle may opt for apartment-style living on campus along Fifth Avenue. Chatham Apartments and Pelletreau Apartments offers residence life-supported independent living. Learn more about Chatham Resident Halls ▶

Living Learning Communities

Living Learning Communities are a special housing option which affords students the opportunity to continue the learning experience outside of the classroom. Each LLC creates an environment where students continue to learn outside of the classroom through the use of programming, daily interactions with other residents, and connection with faculty, staff, and community resources. Students who are selected to reside in a LLC are required to help develop and participate in LLC programming and to be an integral part of the community.

Global Citizen LLC (Woodland Hall)

Special housing option for all students interested in gaining global perspective through daily life and organized programs. This is a great opportunity for those students interested in studying abroad and developing friendships with their peers from different countries and cultures. All majors and disciplines accepted.

Rachel Carson Environmental LLC (Woodland Hall)

The Environmental Sustainability LLC is intended for students interested in improving their leadership skills and promoting positive environmental practices on Chatham's campus and the surrounding community.

Women's Leadership LLC (Laughlin House)

This LLC is open to students who are interested in stimulating their brain in new and different ways, working with others to develop a sense of potential, and demonstrate that women continue to affect change in society.


Chatham offers 16 NCAA Division III Varsity Athletic teams in eight women's sports and six men's sports. There are many ways to cheer on the Chatham Cougars whether you are an athlete or a fan!


Student Organizations

Chatham has over 65 student organizations and honor societies. When you complete your new student form on myChatham you will have the opportunity to select organizations you are interested in learning about.

Visit the Student Organizations page to learn about all the student organizations, and SAVE THE DATE for Tuesday, August 30 for the Student Activities Fair and Athletic Meet & Greet. This will be a chance for you to meet organization leaders and join.


Career Development & Student Employment

Start looking for an on campus job. Career Development offers many opportunities for students to work on campus. Follow the direction below to start learning about on campus positions:

  1. Visit and scroll to Chatham CareerLink
  2. Use your Chatham username and password to log in
  3. Click on Jobs, Internships, Volunteer Postings & More > Student Employment/Work Study tab for on campus position listings.
  4. Create your profile, upload your résumé, and apply for positions.

Career Development is available to help you update your résumé or prepare for interviews. Contact Career Development at

Chatham Traditions

Chatham is steeped in traditions. New & Transfer Student Orientation will be the first tradition you participate in as a Chatham student. Learn more about the many amazing events you have to look forward to during the academic year ▶

Chatham University Traditions

Alcohol Edu & Haven – Mandatory Online Program

December 15
AlcoholEdu and Haven are mandatory online programs that must be completed prior to Orientation. AlcoholEdu is a nationally recognized program and 36% of all first year students at America's four-year institutions participate. AlcoholEdu is designed for all students, whether you are a frequent drinker or a non-drinker. This educational tool will help prepare you for college life and will provide the University with important data on alcohol behaviors which can help Chatham gain grants and offer better program opportunities for students.

With data from the National Institute of Justice showing that one in five college women (and one in 16 men) will experience some form of non-consensual sexual activity by graduation, the widespread impact of sexual violence on students presents an urgent and pressing challenge for our nation's campuses. Haven – Understanding Sexual Assault™ addresses the critical issues of sexual assault, relationship violence, and stalking, which impact countless college students across the country.

All students will receive an introductory e-mail in July along with instructions for completing the course. You must complete the first phase of the course January 31 before beginning orientation.

To learn more, contact:
Student Health Services / 412-365-1714

Student Honor Code

Honor is that principle by which we at Chatham form our code of living, working, and studying together. The standards of honor at Chatham require that all Chatham students residing on Chatham's campus act with intellectual independence, personal integrity, honesty in all relationships, and consideration for the rights and well being of others. As citizens of the campus community focused on education, students must accept certain obligations that accrue by virtue of such citizenship. Individual rights are ensured to the degree that these rights require a respect for the rights of all within the community to the same extent. In accepting admission to Chatham University, undergraduate and graduate students automatically agree to be personally responsible in all matters pertaining to honor and pledge to abide by those rules, which are considered by the community, as part of its Honor Code. While the University articulates specific community standards, both academic and social, the Honor Code is maintained through the acceptance of personal responsibility by each community member in their on and off campus behavior. Upholding the tenets of the Honor Code is essential in promoting a safe and secure living and learning community for which students, faculty and staff share responsibility. The Chatham University Honor Code is reviewed every four academic years with student input.

See the complete Honor Code ▶

Important Contacts